Adding Validation to Your BigCommerce Store

Chargeback and ID Verification for Your Store

PCI Certified and Security Audited Solution for KYC, Secure File Collection, Identity Proofing, and Fraud Prevention.

Client showing you their ID card, reaching out through your computer screen.

Edit the product in your store admin

Search your product listings for the age restricted or high risk products you would like to verify the buyers of.

Person talking a selfie with smartphone

Add "IdCheck" as a tag to your product.

Scroll to the "Product Collections" section and tag the product with “IdCheck” then publish the change.

We'll ask for ID after the purchase

After payment, your store will automatically load the Validation ID submission window on the confirmation page

The 3 Simple Steps of Validation

1. Send your client a submission link

By selecting the individual documents you need to validate an account, your prospective customer will be able to quickly and easily submit the appropriate documentation via a link on their mobile device or webcam.

You can create a link on our website, or integrate us with your own website using our API. Once you have the link, you can send it to your client however you would like to.

select options and create link
submit selfie and documents



2. Your client submits their documents

Our highly secure and user friendly submission process helps people submit their documents in as little as 30 seconds start to finish.

Validation works on any internet enabled web browser. Our simple, easy to use interface provides an ideal submission experience across all major operating systems and mobile devices without any apps, plugins or downloads needed.

3. You review your client's submission

Keeping your business safe is everyone’s job. An intuitive review experience awaits your team. The majority of submissions are real clients of yours doing real things, so people trying to do questionable things often stand out on camera.

Your team is empowered to confidently approve clients and reject bad actors without specialized training.

It’s almost like being face to face with your client.

review submitted documents
  • “By leveraging the Validation software 71% of previously suspicious actors dropped off when challenged to provide their ID”

    Head of risk

    Namecheap.com

  • “Validation.com saves us both time and money by quickly and accurately verifying the identity of our customers. Legitimate customers are not inconvenienced by the validation process."

    Todd Han

    President at DynaDot

Plans To Suit Every Need

Our service is used by companies of every size, industry, and purpose.